Shop Service Supervisor, San Antonio
Core
Manage and plan daily job scheduling for heavy equipment service, lead a team of Service Technicians, and ensure high customer service standards.
Role type
Shop Service Supervisor
Builds
Preventive maintenance and repair activities on heavy equipment
Domain
Heavy equipment / Construction / Utilities
Required skills
Team leadership, job planning, cost control, mechanical troubleshooting, customer service, parts sourcing, equipment maintenance, data entry, OSHA/ANSI standards knowledge
Preferred skills
Managing technicians, electrical theory knowledge, utility equipment familiarity, financial understanding, SAP experience, Microsoft Office proficiency
Technologies
SAP, MS Office
Responsibilities
Manage and motivate team of Service Technicians, schedule preventive maintenance and repair activities, resolve customer issues and complaints, source difficult to find parts, coordinate procurement of supplies and subcontract labor, inspect equipment and vehicles, enter data into SAP database, perform service work for overflow and emergencies.
Seniority
Mid-level, hands-on IC