Field Service Technician
Core
Field Service Technician providing equipment support, troubleshooting, training, commissioning, maintenance, and warranty assistance for Terex's Cedarapids, Simplicity, and Canica crushing and screening product lines.
Role type
Field Service Technician (Heavy Equipment)
Builds
Crushing and screening equipment for construction, mining, and aggregate industries
Domain
Industrial equipment / Materials processing
Deliverable
physical/clinical work
Required skills
Mechanical aptitude, troubleshooting, equipment installation, diagnostics, maintenance, repair, technical training, customer service, travel management
Preferred skills
Experience with industrial, construction, mining, aggregate, or heavy equipment
Technologies
Internal helpdesk system
Responsibilities
Respond to dealer and customer inquiries regarding equipment operation and warranty; Perform equipment inspections, diagnostics, maintenance, and repair in the field; Conduct technical training programs and hands-on demonstrations; Travel extensively to dealer locations and customer sites throughout North America; Collaborate with Engineering and Product Management teams.
Seniority
Mid-level, hands-on IC