Sr Product Manager | Cards Acquiring & Issuing @ING Bank
Core
Design and improve end-to-end customer journeys for payment acceptance solutions and Business Debit Cards for Business and Wholesale Banking clients.
Role type
Senior Product Manager (Payments & Cards)
Builds
Payment acceptance solutions and Business Debit Cards for BB and WB clients
Domain
Banking, Payments, Cards
Deliverable
product features
Required skills
Product management, Customer journey design, Banking sector experience, Debit card issuance knowledge, Analytical thinking, Stakeholder management
Preferred skills
Business Banking or Wholesale Banking client experience, POS/SoftPOS/RoPay/eCommerce acceptance knowledge
Technologies
POS, SoftPOS, RoPay, eCommerce
Responsibilities
Define and drive vision, strategy, and roadmap for business banking distribution channels; Own customer journeys across digital and assisted touchpoints; Collaborate with cross-functional teams to translate needs into solutions; Coordinate delivery of products and features; Act as product expert for payment acceptance and business debit cards; Translate feedback and market trends into journey improvements; Monitor product performance via KPIs; Maintain compliance with regulations and scheme requirements.
