Senior Business Process Expert - COO Products (Buba)
Hybrid
Core
Define, deliver, and continuously improve customer journeys and operational processes for Business Banking customers to enable simple, efficient, and compliant interactions.
Role type
Senior Business Process Expert (Operations & Product Transformation)
Builds
Scalable solutions for Business Banking customer journeys and operational capabilities
Domain
Banking / Business Banking / Operations
Deliverable
product features
Required skills
Process improvement, Customer journey design, Stakeholder management, Data-driven decision making, Agile delivery, Solution design, KPI design, Regulatory compliance, Strategic prioritization
Preferred skills
Banking/Operations experience, Power BI/MicroStrategy/Excel, Technical understanding for engineering collaboration