Private Banking - Account Manager - Marnix
Core
Provide commercial and administrative support to Private Banking clients, serving as the first point of contact and guiding them toward digital solutions.
Role type
Sales & Services Officer Private Banking
Builds
Client relationships and digital adoption within the Private Banking segment
Domain
Banking / Wealth Management
Deliverable
client delivery
Required skills
commercial mindset, client orientation, quality focus, written and verbal communication, stress resistance, teamwork, practical problem solving, basic knowledge of banking products (especially investments), MS Office proficiency, familiarity with ING tools (Branch Bank, Easyweb, Single view/CRM, Structured Intake Tool, Digital Banking)
Preferred skills
experience in the banking sector, preferably in branch networks
Responsibilities
Provide commercial and administrative support to private bankers and wealth managers; act as the first point of contact for Private Banking clients, agencies, and internal departments; build trust and become a key interlocutor for clients; plan and prepare client visits for private bankers; proactively participate in commercial actions and campaigns (e.g., digitalization); coordinate file processing; guide clients toward digital solutions as a digital approach ambassador