Chapter Lead Data Analysis I Growth Tribe @ING Bank
Core
Lead a chapter of Data Analysts to deliver actionable insights, dashboards, and experimentation support for customer acquisition, onboarding, engagement, and business performance in retail banking.
Role type
Senior IC people manager (Chapter Lead) with 60% hands-on analytical delivery
Builds
Actionable insights, reliable dashboards, experimentation support, and performance analyses for Growth strategies
Domain
Retail banking, customer analytics, marketing performance, digital channels
Deliverable
production ML models | dashboards & analysis | client delivery
Required skills
Data analysis, business intelligence, KPI design, segmentation, funnel analysis, campaign analysis, dashboarding, SQL, Python, SAS, Cognos, Qlikview
Preferred skills
Customer lifecycle understanding, digital performance, marketing, product performance
Technologies
SAS, Python, SQL, Cognos, Qlikview
Responsibilities
Lead, coach, and develop Data Analysts; guide analysts in gathering and analyzing large datasets; drive high standards for deep-dive analyses and root-cause analysis; act as a key partner for Growth stakeholders to align on definitions and measurement logic; communicate complex analytical topics to business stakeholders
Seniority
Senior, hands-on IC with people leadership