Chapter Lead Data Analysis I Growth Tribe @ING Bank
Core
Lead a chapter of Data Analysts to deliver actionable insights, dashboards, and experimentation support for customer acquisition, onboarding, and engagement in retail banking.
Role type
Senior IC people manager (Chapter Lead) with 60% hands-on analytical delivery
Builds
Dashboards, performance analyses, and campaign insights for Growth strategies
Domain
Retail banking / Customer analytics / Marketing performance
Deliverable
dashboards & analysis
Required skills
Data analysis, business intelligence, KPI design, segmentation, funnel analysis, SQL, Python, SAS, BI tools (Cognos, Qlikview), people leadership, stakeholder management
Preferred skills
Customer lifecycle understanding, digital performance, marketing, AI literacy
Technologies
SQL, Python, SAS, Cognos, Qlikview
Responsibilities
Coach and develop Data Analysts, guide analysts in gathering and analyzing large datasets, drive high standards for deep-dive analyses, act as a key partner for Growth stakeholders, communicate complex analytical topics to business stakeholders
Seniority
Senior, hands-on IC with people leadership