Technical Support Engineer Welding
Core
Provide technical support and service for welding equipment to representatives, partners, and end customers in Vietnam.
Role type
Technical Support Engineer (Welding)
Builds
High-quality system offers and technical solutions for welding applications
Domain
Industrial manufacturing / Welding technology
Deliverable
client delivery
Required skills
MMA/TIG/MIG/MAG welding process knowledge, metalworking technical qualification, robot handling basics, electrical knowledge, customer relationship management, market feedback gathering, event organization, training delivery
Preferred skills
Sales skills, customer-oriented attitude, willingness to travel
Technologies
MMA, TIG, MIG/MAG welding systems, industrial robots
Responsibilities
Serve as first point of contact for technical inquiries, resolve technical issues efficiently, build relationships with partners, gather market feedback, ensure compliance with sales guidelines, organize regional events, deliver training sessions, handle customer inquiries, distribute product information, ensure system offer quality
Seniority
Individual Contributor, operational level