Implementation Analyst, Client Configuration (Spanish Speaking)
Core
Client-facing analyst managing standard configuration activities, new card program installations, and processor conversions for Visa clients.
Role type
Implementation Analyst (Client Configuration)
Builds
New card programs, processor conversions, and updates to existing client programs
Domain
Payments technology / Financial services
Required skills
Configuration management, client program setup, transaction processing/routing knowledge, issue resolution, audit compliance, billing accuracy, stakeholder coordination, root cause analysis, process improvement
Preferred skills
Visa experience, payments network knowledge (message routing, clearing, settlement)
Technologies
MS Office (Outlook, Teams, Excel, PowerPoint, Word)
Responsibilities
Provide implementation and configuration support to assigned clients and regions; manage standard configuration requests; coordinate with clients to understand program set-up requirements; review, research, analyze, and configure client requests ensuring accuracy; participate in configuration calls; complete configuration tasks adhering to audit requirements; provide fast problem resolution for production and testing changes; facilitate emergency requests; review and approve team members' configuration changes.
Seniority
Professional level, individual contributor with moderate guidance
