Senior Manager, Product Operations
Core
Lead daily operating rhythm for Visa's Open USD and CMS stablecoin operations, ensuring reliable execution of onchain money flows and tokenized asset settlements.
Role type
Senior Manager, Product Operations (Stablecoin/Onchain Infrastructure)
Builds
Stablecoin-enabled payment flows (Open USD, Visa Direct prefunding/payouts) and operational frameworks for tokenized money infrastructure.
Domain
Financial Technology / Payments / Blockchain / Stablecoins
Deliverable
dashboards & analysis
Required skills
Operational leadership, workflow automation, job scheduling, operational reporting, data analysis, process improvement, incident management, cross-functional coordination, risk identification, stakeholder communication
Preferred skills
Advanced degree (MBA, JD, MD), 6+ years experience in operations or related field
Technologies
Onchain infrastructure, Visa Stablecoin Platform (VSP), Visa Direct, automated reporting tools, workflow automation systems
Responsibilities
Own daily operating model for Open USD including monitoring, reporting, and escalations; Lead operational execution for CMS stablecoin use cases; Establish and manage operating schedules and recurring jobs; Design and improve automation for monitoring, alerts, and data validation; Build and govern operational dashboards and reporting pipelines; Deliver decision-ready reporting to senior stakeholders; Monitor stablecoin activity and identify anomalies; Lead incident and escalation management; Oversee exception and remediation processes; Maintain audit-ready operational records; Lead operational readiness for new capabilities and market launches; Develop and mature operations strategy and governance; Coach cross-functional contributors.
Seniority
Senior Manager, hands-on operational leadership