Technical Program Manager
Core
Lead delivery of complex enterprise application initiatives and AI-powered automation within the Customer Journey portfolio, serving consumers, merchants, and financial institutions.
Role type
Senior Technical Program Manager (Enterprise Applications & AI)
Builds
Scalable technology solutions for Microsoft Dynamics 365 CRM, CLM, CPQ, and AI-enabled customer engagement platforms.
Domain
Payments technology, Enterprise Software, Cloud Infrastructure, AI Automation
Deliverable
production ML models | product features | infrastructure
Required skills
Enterprise application architecture, Cloud technologies, API integrations, Data platforms, AI/ML workflows, Agile delivery, Stakeholder management, Budget management, Risk mitigation, Executive communication
Preferred skills
Microsoft Dynamics 365 CRM, Power Platform, Azure DevOps, GitHub, Power BI, CI/CD pipelines, DevOps practices, Machine learning-enabled workflows, Vendor relationship management
Technologies
Microsoft Dynamics 365, Power Platform, Power Automate, Dataverse, Azure DevOps, GitHub, Power BI, SharePoint, Jira, Confluence, Teams, Copilot, Agentic workflows
Responsibilities
Lead planning, execution, and governance of complex technology projects; Define technical roadmaps and solution strategies for enterprise applications; Manage cross-functional releases involving engineering, architecture, and data teams; Establish project governance frameworks and executive reporting; Collaborate with product, security, and operations teams to ensure alignment and quality.
Seniority
Senior, hands-on IC with strategic oversight
