Client Services Implementation Project Manager
Core
Manage delivery, project implementation, and service management for Visa's ACS (Authentication Control System) and other transactional Value-Added Services (VAS) for French banking clients.
Role type
Client Services Implementation Project Manager
Builds
Digital & E-Commerce solutions (ACS, Virtual Card) for French financial institutions
Domain
Payments technology / French banking sector
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Card payment transaction knowledge, project management, service management, stakeholder coordination, commercial proposal writing, SLA management, workshop facilitation, data analysis, problem-solving
Preferred skills
Deep insights into French payment industry (CB/Stet, bank connectivity), ecosystem trend anticipation, innovative solution development
Technologies
MS Excel, MS PowerPoint
Responsibilities
Lead service management tasks including KPI/SLA monitoring, monthly/quarterly service reviews, and action plan implementation; Drive client relationships for project scoping, commercial proposals, and delivery milestones; Coordinate internal stakeholders and suppliers; Report project status and service quality to senior management.
Seniority
Mid-Senior, hands-on IC
