Senior Specialist, Volunteer Services
Core
Implement and execute volunteer programs, manage volunteer engagement and retention strategies, and coordinate volunteer placement to support operational needs.
Role type
Volunteer Engagement Representative
Builds
Volunteer programs and engagement strategies
Domain
Humanitarian services / Non-profit operations
Required skills
Volunteer program management, stakeholder liaison, onboarding program development, volunteer training facilitation, data analysis for retention, partnership identification
Preferred skills
Group dynamics knowledge, customer maintenance techniques, negotiation skills, volunteer policy knowledge
Technologies
MS Office (Word, Excel, PowerPoint, Outlook)
Responsibilities
Develop and implement volunteer onboarding programs, facilitate volunteer training coursework, review volunteer satisfaction data to develop retention strategies, screen and refer prospective volunteers, schedule volunteers to ensure strong fill rates, serve as liaison to internal and external partners
Seniority
Mid-level individual contributor