Senior Director, Gift Processing & Data Operations Transformation
Core
Lead end-to-end transformation of gift processing and fundraising data operations into an automation-first, digitally enabled model.
Role type
Senior Director, Operations Transformation & Strategy
Builds
Scalable, high-volume transaction processing systems and AI-enabled workflows for the American Red Cross
Domain
Non-profit fundraising, financial operations, and intelligent automation
Deliverable
production ML models | infrastructure | dashboards & analysis
Required skills
Business transformation leadership, process automation strategy, vendor management, data governance, regulatory compliance, team leadership (30+ staff), strategic planning
Preferred skills
AI and intelligent automation implementation, advanced analytics, change management
Technologies
AI, intelligent automation platforms, data governance frameworks
Responsibilities
Define and execute multi-year transformation roadmap for gift processing; redesign processes for straight-through processing; oversee accurate and compliant donation processing; lead and develop multidisciplinary teams; manage vendor performance and operating budgets; ensure data integrity and audit readiness.
Seniority
Senior Director, strategic leadership with hands-on operational oversight
