Clearance Administrator
Core
Update package tracking files, contact customers and government agencies for customs clearance information, confirm pricing, and prepare/validate customs data and paperwork for compliance.
Role type
Administrative Clearance Specialist
Builds
Customs clearance documentation and shipment tracking data for FedEx Express
Domain
Logistics / Customs Compliance
Deliverable
product features
Required skills
Customs clearance principles, regulatory compliance knowledge, data entry, pricing allocation, customer communication, analytical problem-solving, Microsoft Office proficiency
Responsibilities
Update package tracking files with relevant information, Contact customers and government agencies to collect and provide information related to shipments' customs clearance, Confirm pricing and make allocation of charges and refunds, Enter shipment information into the systems, Prepare and validate customs data and paperwork to ensure compliance with regulatory and internal standards, Help resolve clearance related questions and issues
