Principal Associate, Communications - PULSE NetDocs Team
Core
Manage end-to-end lifecycle of partner-facing documentation, release communications, and network bulletins for the PULSE Network.
Role type
Principal Associate, Communications (Release Orchestration & Governance)
Builds
Bi-annual network releases, monthly participant notifications, network bulletins, and emergency communications
Domain
Financial Services / Network Operations
Deliverable
product features
Required skills
Release management, technical documentation, project/change management, Jira workflows, content repository management, compliance auditing
Preferred skills
Adobe Framemaker, Google Workspace, SharePoint, financial services operations experience
Responsibilities
Manage end-to-end lifecycle of partner-facing documentation and communications; Maintain rigorous quality control standards via pre- and post-publication validation; Utilize Jira to manage request intake and groom user stories; Maintain integrity of document repositories and manage content publication; Serve as thought partner to internal SMEs on business priorities; Support internal audit requirements and execute control testing