Full Time Branch Ambassador - Eastern Maryland (South Cluster)
Core
Frontline banking professional managing high-volume cash transactions, digital adoption, and customer service at a branch location.
Role type
Branch Ambassador (Retail Banking)
Builds
In-person banking services, digital tool adoption, and customer financial solutions
Domain
Retail Banking / Financial Services
Deliverable
client delivery
Required skills
Cash handling, customer service, digital tool education, regulatory compliance (BSA/AML), high-volume transaction processing
Preferred skills
G-Suite proficiency, associate's degree, 2+ years retail experience
Responsibilities
Process deposits, withdrawals, and negotiable instruments with 100% accuracy; educate clients on mobile banking and remote deposit capture; identify customer financial goals and recommend banking solutions; greet customers and maintain a high-volume, hospitality-focused environment
Seniority
Entry-level to Mid-level, hands-on IC
