Director, Project Management- Global Payment Network
Core
Lead the strategy to transform technical specifications into a dynamic, queryable, and AI-enabled ecosystem for the Global Payment Network, bridging the gap between technical specs and actionable intelligence.
Role type
Director, Project Management (AI & Documentation Transformation)
Builds
AI-enabled documentation ecosystem, automated content generation systems, and consultative AI interfaces for technical standards.
Domain
Financial Services / Global Payment Networks / AI & Documentation
Deliverable
production ML models
Required skills
Project Management, People Management, AI/LLM integration, Technical Documentation, Strategic Leadership, Stakeholder Management, Process Optimization, Change Management, Team Building, Technical Strategy
Preferred skills
Process Management, Product Operations, Financial Services experience, Influencing, PMP/Lean/Agile/Six Sigma certifications
Technologies
Generative AI, LLMs, Agentic workflows, Documentation frameworks
Responsibilities
Define multi-year roadmap for modernizing the Transaction Processing Network Specifications ecosystem; Partner with the GPN AI Program to integrate LLMs and agentic workflows into the documentation lifecycle; Oversee migration of legacy manuals to structured, AI-ready data formats; Partner with the Network Policy team to align business regulations with technical documentation; Drive organizational alignment for documentation strategy; Build and mentor a high-performing team of associates.
Seniority
Director, strategic leadership & team building