Principal Process Manager
Core
Manage end-to-end health of core loan processes (Maturity, Loan Boarding, Repairs, FEMA monitoring) and support loan originations for Agency Finance Deal Teams.
Role type
Principal Process Manager (Loan Operations)
Builds
Streamlined future-state workflows for loan originations and closing activities
Domain
Banking / Loan Administration
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Process/Program/Project Management, Vendor Management, Data Stewardship, Compliance & Audit Support, Stakeholder Coordination, Procedure Design, AI/ML Tool Utilization, Prompt Engineering
Preferred skills
Banking loan administrative experience, Advanced Microsoft Office/Google Suite, AI LLM proficiency, Advanced degree or certification
Technologies
Salesforce, RealInsight, Generative AI, AI-assisted anomaly detection tools
Responsibilities
Manage third-party report processes including bids, site inspections, and status tracking; Manage cost accounting summaries and vendor invoices; Maintain loan system of record (Salesforce); Lead projects from scoping to completion; Support Compliance and Audit reviews; Identify processes for standardization and automation; Reconcile reports across systems using AI tools; Serve as primary Data Steward for AM; Optimize shared mailboxes using AI-driven triaging.
Seniority
Principal, hands-on IC with strategic oversight
