Analista de Servicio al Cliente
Core
Responsible for generating and processing customer invoices to ensure accurate and timely billing.
Role type
Billing and Customer Service Analyst
Builds
Invoices and billing documentation for assigned payers
Domain
Healthcare / Medical Technology
Required skills
Invoice processing, Electronic billing, Data accuracy, Customer communication, Team collaboration, Detail orientation
Preferred skills
Healthcare industry experience, Excel (intermediate)
Responsibilities
Manage billing and submission of all order types (surgery cases, consignments, direct sales, rebates, etc.) for assigned payers; Confirm order status with internal and external clients; Ensure proper physical and digital handling of transaction documentation for audits; Monitor customer service indicators to meet established levels; Support monthly closing processes.
Seniority
Entry-level to Junior
