AI Experience Design Lead
Core
Define and lead the creation of seamless AI-enabled experiences across products and digital journeys, ensuring they are intuitive, trustworthy, and centered on real user needs.
Role type
Senior AI Experience Design Lead (Strategy & Hands-on Leadership)
Builds
AI-enabled customer experiences, digital journeys, and human-centered AI products
Domain
Healthcare technology + AI/UX Design
Deliverable
product features
Required skills
AI ethics, conversational UX, human-in-the-loop design patterns, journey mapping, customer research, design operations, Agile product delivery, stakeholder influence, team mentorship
Preferred skills
Experience with emerging AI capabilities, prototyping, design artefact creation
Technologies
None explicitly stated
Responsibilities
Facilitate discovery sessions to define experience strategies and align teams; lead journey mapping and customer research activities; mentor designers and enable delivery teams; champion human-centered AI design principles; drive improvements through experimentation and research
Seniority
Senior, hands-on IC with strategic influence
