Senior Business Analyst — Enterprise Content Management (ECM)
Core
Senior Business Analyst leading requirements gathering, process modeling, and documentation for Enterprise Content Management (ECM) solutions, focusing on platform stabilization, modernization, and content migration.
Role type
Senior Business Analyst (ECM)
Builds
ECM solutions, content management platforms, and automated system protocols
Domain
Insurance / Enterprise Content Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
requirements gathering, process modeling, documentation, AI-assisted analysis, stakeholder management, project coordination, workflow design, compliance analysis, data analysis, scope definition
Preferred skills
project management methods, agile delivery, ECM platform experience, records management, P&C insurance background
Technologies
ImageRight, FileNet, DocEx
Responsibilities
Analyze business issues to design ECM solutions aligning with organizational goals; Collaborate with program and project managers to model system requirements; Lead requirements and scope definition for content management initiatives; Develop automated system protocols to reduce manual processes; Create workflow charts and detailed specifications; Manage dependencies across business and technical groups; Use AI-assisted analysis to identify integration and migration risks
Seniority
Senior, hands-on IC