Bilingual Spanish Teller- Georgia Ave Branch/ Washington DC
Core
Provide differentiated customer experience through digital engagement, lobby management, and transactional processing in a branch setting.
Role type
bilingual teller
Builds
retail banking transactions and customer service interactions
Domain
banking / financial services
Required skills
fluent Spanish and English, cash handling, data entry, customer service, lobby management, AML/BSA/KYC compliance, internal controls, risk management
Preferred skills
entrepreneurial spirit, critical thinking, digital fluency
Technologies
internet user-level technology
Responsibilities
process financial transactions accurately, balance accounts, manage lobby interactions, educate customers on digital tools, handle escalated account issues, complete operational activities (cash ordering, vault, ATM, wire transfers), maintain compliance with AML/BSA/KYC policies
Seniority
entry-level IC