Full time Bilingual Spanish or Bilingual Korean Teller- Lee Plaza Branch/ Fairfax VA
Core
Provide exceptional service to branch customers through digital engagement, lobby management, transactional processing, and retail servicing interactions.
Role type
Bilingual teller (Spanish/English or Korean/English)
Builds
Financial transactions and customer service solutions
Domain
Banking / Retail Finance
Required skills
Fluency in English and Spanish or Korean, cash handling, data entry, customer service, AML/BSA/KYC compliance, risk management, digital fluency
Preferred skills
Bilingualism based on branch needs
Technologies
Internet user-level technology
Responsibilities
Process a variety of financial transactions accurately and efficiently, manage lobby interactions and greet customers, educate customers on digital self-service opportunities, handle escalated account service issues, complete branch operational activities (cash ordering, vault, ATM, wire transfers), and perform Consumer AML/BSA/KYC activities.
Seniority
Entry-level, individual contributor