Bilingual Universal Banker (Spanish/English) - Bridgeport, CT (North Main Street)
Core
Bilingual Universal Banker providing sales, service, and digital engagement for Consumer and Business Banking customers while supporting daily branch operations.
Role type
Bilingual Universal Banker (Teller/Sales)
Builds
Consumer and Business Banking solutions and digital adoption
Domain
Banking / Retail Finance
Deliverable
product features
Required skills
Bilingual communication (English/Spanish), customer service, sales, loan application criteria explanation, AML/BSA/KYC compliance, fraud identification, complaint resolution, overdraft management, transaction processing, lobby management, regulatory registration (SAFE Act)
Preferred skills
Referral ability, sales ability
Technologies
Internet user-level technology, banking systems
Responsibilities
Educate customers on banking solutions, engage customers to promote digital capabilities, explain loan decision criteria, assist with AML/BSA/KYC processes, resolve customer complaints and overdrafts, complete transactions, manage lobby interactions, maintain internal control standards.
Seniority
Entry-level, individual contributor