Bilingual Teller (Fluent in Spanish & English)
Core
Provide exceptional service to branch customers by processing financial transactions, managing lobby interactions, and supporting digital engagement.
Role type
Bilingual teller (retail banking)
Builds
Transactional processing and retail servicing interactions
Domain
Banking / Financial Services
Required skills
Cash handling, Data entry, Customer service, Lobby management, Compliance (AML/BSA/KYC), Digital fluency, Time management
Preferred skills
Bilingual communication (Spanish & English)
Technologies
Internet user-level technology
Responsibilities
Process customer transactions accurately, Balance accounts, Manage lobby interactions, Educate customers on digital tools, Handle escalated account issues, Complete branch operational activities (cash ordering, vault, ATM, wire transfers), Conduct AML/BSA/KYC activities
Seniority
Entry-level, hands-on IC