Bilingual Spanish Teller - Greenbelt MD
Core
Provide differentiated customer experience through digital engagement, lobby management, and transactional processing in a bank branch.
Role type
Bilingual teller (retail banking)
Builds
Retail banking transactions and customer service interactions
Domain
Financial services / Retail banking
Required skills
Spanish fluency, English fluency, cash handling, transaction processing, lobby management, customer service, compliance (AML/BSA/KYC), digital demonstration
Preferred skills
Data entry experience, internet user-level technology proficiency
Technologies
Point-of-sale systems, digital banking platforms, compliance monitoring tools
Responsibilities
Process a variety of financial transactions accurately and efficiently; educate customers through digital demonstrations; manage lobby interactions and greet customers; balance cash and handle vault/ATM/wire activities; complete Consumer AML/BSA/KYC activities; log customer complaints; transition sales opportunities to banking partners.
Seniority
Entry-level, individual contributor