Forward Deployed Product Owner - Employee Knowledge Management & Content
Core
Build, operate, and continuously improve a governed employee knowledge management capability including a single guided intranet experience, a governed catalog of knowledge assets, and lifecycle management for a financial services firm.
Role type
Senior Product Owner (Employee Knowledge Management & Content)
Builds
A governed employee knowledge capability (single guided intranet, catalog, publishing path, reporting)
Domain
Financial Services / Enterprise Knowledge Management
Required skills
Product ownership, low-code workflow platforms (Power Platform, Appian), SharePoint Online administration, content governance, information architecture, metadata & taxonomy, search optimization, lifecycle management, AI-assisted content tools, regulated environment experience
Preferred skills
Agentic AI development tools, advanced Power Platform/Appian solution management, trust/legal/compliance domain experience, UX/design partnership, Agile/Lean methodologies
Technologies
SharePoint Online, Power Platform, Appian, Microsoft 365, Microsoft Search, Copilot, managed metadata, term store
Responsibilities
Own product backlog and translate business needs into executable solutions; Design, configure, and administer the EKM platform ecosystem; Maintain content governance framework and lifecycle processes; Partner with business lines and SMEs to define requirements; Support content development and restructuring; Leverage AI tools for content assessment and drafting; Establish reporting and performance measures; Ensure solution quality and operational support; Adhere to risk, regulatory, and control requirements
Seniority
Senior, hands-on IC
