Teller
Core
Front-line branch associate managing lobby operations, processing financial transactions, and delivering digital engagement solutions to customers.
Role type
Entry-level retail banking teller
Builds
Branch customer service interactions and transactional processing
Domain
Banking / Retail Finance
Deliverable
product features
Required skills
Cash handling, data entry, customer service, lobby management, compliance adherence (AML/BSA/KYC), internal controls, digital demonstration, sales opportunity identification
Preferred skills
Bilingual communication
Technologies
Internet user-level technology, banking core systems
Responsibilities
Process customer transactions accurately and efficiently; manage lobby flow and greet customers; educate customers on digital self-service tools; handle escalated account issues and log complaints; perform operational tasks (cash ordering, vault, ATM, wire transfers); execute Consumer AML/BSA/KYC activities; transition sales leads to banking partners.
Seniority
Entry-level, hands-on IC