Teller (Shop CIty)
Core
Front-line branch associate managing lobby operations, processing financial transactions, and delivering digital engagement to customers.
Role type
Branch Teller / Customer Service Associate
Builds
Retail banking transactions and customer service interactions
Domain
Banking / Financial Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
cash handling, transaction processing, lobby management, customer service, compliance (AML/BSA/KYC), digital demonstration, data entry
Preferred skills
bilingualism
Technologies
internet user-level technology
Responsibilities
Process customer transactions accurately; manage lobby flow and greet customers; educate customers on digital self-service tools; handle escalated account issues; perform operational tasks (cash ordering, vault, ATM, wire transfers); complete AML/BSA/KYC activities.
Seniority
Entry-level, hands-on IC