Market Teller - Rochester NY
Core
Process financial transactions, manage lobby operations, and provide digital engagement for branch customers across multiple locations.
Role type
retail banking teller
Builds
branch customer service experience and transactional processing
Domain
banking / financial services
Deliverable
product features
Required skills
cash handling, data entry, customer service, digital demonstrations, lobby management, compliance (AML/BSA/KYC), internal controls
Preferred skills
bilingual
Technologies
internet user-level technology
Responsibilities
process customer transactions accurately, balance accounts, manage lobby and greet customers, educate customers on digital tools, handle escalated account issues, complete operational activities (cash ordering, vault, ATM, wire transfers), perform AML/BSA/KYC checks
Seniority
entry-level IC
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