Branch Manager
Core
Manages all branch activities including profitability, customer experience, operations, and sales for Retail and Business Banking customers.
Role type
Branch Manager
Builds
Branch operations, sales pipelines, and customer relationships
Domain
Banking / Financial Services
Required skills
Sales and business development, team coaching and performance management, customer service, compliance and risk management, loan processing, community outreach, conflict resolution, financial product knowledge
Preferred skills
Insurance licensing, Business Banking Specialist certification, bilingual (Spanish), Microsoft Office proficiency, internet and email experience
Technologies
Microsoft Office, Internet, email
Responsibilities
Direct sales and business development to meet annual goals, lead and develop branch staff, identify and grow customer relationships, process business banking loans up to $250,000, resolve complex account servicing issues, ensure operational compliance and security, build community partnerships
Seniority
Manager, direct reporting responsibility