Bilingual (Korean) Relationship Banker - Ellicott City - St. John's Lane
Core
Identify customer needs and provide proactive basic sales solutions through outreach, lobby management, and servicing for retail and business customers.
Role type
Relationship Banker (retail sales)
Builds
Customer relationships and sales opportunities for M&T Bank
Domain
Banking / Retail Financial Services
Deliverable
product features
Required skills
customer outreach, account opening, sales process execution, risk management (KYC/CIP), financial product knowledge, bilingual communication (English/Korean)
Preferred skills
notary public license, associate's degree
Technologies
internet user-level technology, fax, telephone system, copier
Responsibilities
conduct customer assessments and profiling, execute outbound calling and follow-ups, schedule and hold customer appointments, onboard new customers, perform customer servicing interactions, adhere to compliance and operational risk controls
Seniority
Entry-level to Mid-level, hands-on IC