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GenAI Platform Engineering Lead

Buffalo, NY💼 Full-time🗓 2026-08-21 → 2026-09-26

Core

Leads the operational layer of a Bank's AI platform, ensuring reliability, observability, and operational readiness through team management and technical direction.

Role type

Senior IC/Manager GenAI Platform Engineering Lead

Builds

Production AI platform services, monitoring pipelines, and automated operational controls for a financial institution.

Domain

Financial Services / Generative AI Operations / Site Reliability Engineering

Deliverable

production ML models | infrastructure | dashboards & analysis

Required skills

Team leadership, incident response, observability engineering, infrastructure automation, cost optimization, risk management, client relationship management, technical troubleshooting, process improvement, budget management

Preferred skills

AI-specific operational capabilities (token tracking, model latency monitoring), vendor management, regulatory compliance expertise

Technologies

OpenTelemetry, Prometheus, Grafana, Azure Monitor, Log Analytics, Microsoft Entra ID, Terraform, GitHub Actions, GitLab CI, Python, Bash, PowerShell

Responsibilities

Lead reliability and observability of the AI platform; establish operational runbooks and escalation procedures; provide leadership during production incidents; manage client relationships and project prioritization; oversee deployment of Azure infrastructure and services; drive automation of recurring operational activities; manage cost center budgets and cloud infrastructure expenses; ensure adherence to risk and regulatory standards.

Seniority

Senior, hands-on IC with people management responsibilities

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