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Manager, Site Reliability Engineering

Buffalo, NY💼 Full-time🗓 2026-09-01 → 2026-09-26

Core

Leading the Site Reliability Engineering Center of Excellence and Forward Deployed SRE program to improve reliability, availability, and operational maturity for critical banking platforms and applications.

Role type

Manager, Site Reliability Engineering (Strategy & Program Leadership)

Builds

Enterprise SRE operating model, service offerings, Forward Deployed SRE engagements, and reusable reliability capabilities for banking technology domains.

Domain

Banking / Financial Services / Site Reliability Engineering

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure

Required skills

Strategic leadership, people management, program execution, technical governance, SRE strategy definition, operating model design, stakeholder partnership, talent development, organizational planning, reliability governance

Preferred skills

Experience with Forward Deployed SRE models, SRE maturity modeling, community of practice building, workforce capacity planning, third-party resource management

Technologies

SRE practices, observability, cloud platforms, release engineering, deployment orchestration, automation, Infrastructure as Code, incident management, resiliency engineering, testing

Responsibilities

Establish and execute the vision and multiyear roadmap for the SRE Center of Excellence; Lead the Forward Deployed SRE program to embed reliability practices in application teams; Manage and develop a team of SRE leaders, program managers, and technical leads; Define enterprise SRE standards, governance processes, and maturity models; Partner with senior leaders to prioritize engagements and deliver measurable reliability improvements; Establish governance for SLOs, error budgets, and reliability reporting.

Seniority

Manager, strategic leadership & people management

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