Lead Software Engineer - ServiceNow
Core
Lead design, development, and delivery of ServiceNow solutions including Service Catalog items, record producers, Flow Designer workflows, and complex multi-stage task orchestration.
Role type
Senior IC ServiceNow Platform Architect & Lead Developer
Builds
Scalable workflow-driven solutions, approval frameworks, and integrations for enterprise banking processes
Domain
Banking / Low-code Platform Engineering
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow platform development (server/client scripting), complex workflow architecture, CI/CD pipeline management, technical leadership, enterprise solution design, integration design, source control management, performance optimization, governance and compliance alignment, business requirement translation
Preferred skills
Mentoring and coaching developers, cross-functional partnership, enterprise-scale workflow architecture, standards adoption, ServiceNow certifications (CSA, CAD, Implementation Specialist)
Technologies
ServiceNow, Flow Designer, Jira, Cloud Platforms
Responsibilities
Lead design, development, and delivery of ServiceNow solutions; Architect and implement complex, multi-stage workflows with routing, approvals, and SLAs; Provide hands-on mentorship and technical coaching to junior and mid-level developers; Lead code reviews, design reviews, and pair programming sessions; Design and maintain approval frameworks, assignment group routing, and task lifecycle management; Design and support integrations between ServiceNow and external systems; Oversee source control, CI/CD pipeline alignment, and promotion of changes through environments
Seniority
Senior, hands-on IC with leadership responsibilities
