B2B Systems & Operations Sr. Manager
Core
Owns the B2B operating model, connecting systems, processes, and teams to enable scalable growth across wholesale, partnerships, and emerging channels.
Role type
Senior Manager, B2B Systems & Operations
Builds
Scalable B2B operating model and system-enabled solutions for wholesale and partner workflows
Domain
Retail / Wholesale / Supply Chain / Enterprise Systems
Deliverable
product features
Required skills
Cross-functional program management, Enterprise systems integration (ERP/OMS/WMS/PLM), B2B/wholesale operations expertise, Stakeholder alignment, Process optimization, Team coaching
Preferred skills
AI tool adoption, Generative AI literacy, Process automation
Technologies
ERP, OMS, WMS, PLM, PIM
Responsibilities
Define and drive the B2B operating model across order lifecycle and fulfillment; Translate business needs into structured requirements for Product and Engineering; Align systems with business processes to reduce manual work; Manage cross-functional programs end-to-end; Establish repeatable frameworks for partner onboarding and channel expansion; Provide guidance, coaching, and training to employees
Seniority
Senior, hands-on IC with mentorship responsibilities
