Customer Supply Chain Analyst
Core
Execute end-to-end customer order fulfillment to ensure exceptional service levels and on-time delivery.
Role type
Customer Supply Chain Analyst
Builds
Reliable, efficient, and compliant order fulfillment for power tool brands
Domain
Manufacturing supply chain / Power tools
Required skills
Analytical skills, Problem-solving, Cross-functional communication, Order management, Inventory coordination, Process improvement, Data reporting, Risk identification
Preferred skills
Oracle, Power BI, Excel proficiency
Responsibilities
Investigate and resolve order exceptions, Partner with Sales and Demand Planning to resolve inventory constraints, Collaborate with Purchasing to support fill rate objectives, Monitor and release customer orders, Support Demand Planning initiatives, Identify and implement process improvement opportunities, Monitor order and inventory performance metrics, Prepare regular reports on customer service performance, Build collaborative relationships with stakeholders
Seniority
Mid-level, hands-on IC