STAGE - Customer Experience Specialist
Core
Administrative and logistical support for the customer experience team, managing client requests, samples, and international shipments.
Role type
Intern, Customer Experience Specialist
Builds
Operational efficiency in client service and supply chain processes
Domain
Chemical distribution, international trade, supply chain
Deliverable
Dashboards & analysis
Required skills
ERP management, sample logistics coordination, international trade documentation, order tracking, data management, process improvement
Preferred skills
Microsoft Dynamics 365, international trade flows
Responsibilities
Manage administrative client requests in ERP, coordinate sample management and process improvements, coordinate with commercial teams and logistics partners, prepare international shipment documentation, track sample orders, resolve logistical issues, update client data, improve customer experience processes
Seniority
Intern