Technical Services Manager, Equipment Lifecycle Management (ELM)
Core
Lead the integration and development of the Equipment Lifecycle Management (ELM) organization for Service & Repair in EMEA, ensuring availability, compliance, and performance of tooling and test equipment.
Role type
Manager, Equipment Lifecycle Management (ELM)
Builds
Service delivery infrastructure across EMEA (tooling, test equipment, calibration assets)
Domain
Healthcare technology / Medical devices / Service operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Organizational transformation, Geographically dispersed team leadership, Supplier management, Operational governance, Financial management, Process standardization
Preferred skills
Medical devices industry experience, Quality systems knowledge, Automation implementation, Lean Six Sigma
Technologies
None explicitly stated
Responsibilities
Lead EMEA ELM function for equipment availability and compliance; Own end-to-end equipment lifecycle from acquisition to retirement; Drive operational excellence to reduce downtime; Develop standardized EMEA-wide processes and KPIs; Lead supplier relationships and calibration programs; Own financial and capacity management including budgets and investment planning.
Seniority
Manager, hands-on leadership