Assoc Technical Support Spec
Core
Provide technical support for Medtronic's cardiac rhythm management devices (pacemakers, ICDs, remote monitoring systems) to healthcare professionals and partners via phone, email, and video calls.
Role type
Associate Technical Support Specialist (Customer Support)
Builds
Remote monitoring system operations and device functionality support for cardiac rhythm management products
Domain
Healthcare technology / Cardiac rhythm management
Deliverable
client delivery
Required skills
Phone communication, PC operations (Office suite, Teams), Customer service, Cross-functional collaboration
Preferred skills
Call center experience, Medical industry experience, Remote sales experience
Responsibilities
Support remote monitoring system operation and data review, Answer inquiries on device functionality and electromagnetic interference, Coordinate with internal teams for specialized technical issues (via careerplan.io/jobs/R75231-7-assoc-technical-support-spec-at-medtronic)