Customer Service Representative Sugar Creek
Core
Provide excellent customer service, handle cash, and refer customers to bankers for financial needs.
Role type
Customer Service Representative
Builds
Customer trust and efficient office operations
Domain
Banking / Retail Finance
Deliverable
client delivery
Required skills
Cash handling, Public interaction, Retail policy knowledge, Problem resolution, Decision making, Scheduling flexibility
Responsibilities
Listen to customer needs and guide them to financial solutions, Provide follow-up and find solutions to customer issues, Maintain confidentiality of customer business, Perform daily office operations and maintain system balance, Handle consumer and business customer problems professionally, Refer customers to bankers for consultative conversations