Business Configuration Analyst (Collections Applications)
Core
Liaison between IT, software vendors, and the business line to define requirements, configure systems, and resolve moderately complex problems for collections applications.
Role type
Business Configuration Analyst (Collections Applications)
Builds
Collections applications and related business systems (via careerplan.io/jobs/R73562-business-configuration-analyst-collections-applications-at-fifththird)
Domain
Banking / Financial Services
Required skills
System configuration, requirements analysis, project management, risk management, process improvement, stakeholder liaison, problem resolution, change management
Preferred skills
Six Sigma Green Belt, PMP certification, leadership in operations/manufacturing/quality
Technologies
Windows-based software (Outlook, Word, Excel, PowerPoint, Access, Visio)
Responsibilities
Coordinate development and support for new and existing applications; document business requirements; oversee system enhancements and conversions; lead research and resolution of system issues; manage multiple project lists and teams; guide and train less experienced analysts; maintain technical training material and manuals.
Seniority
Mid-level, hands-on IC with project management responsibilities