Emergency Call Handling Project Manager (US Remote)
Core
Manage the full lifecycle of complex software and system integrations for critical public safety infrastructure, ensuring seamless operation of call centers and emergency responder systems.
Role type
Senior Project Manager (Public Safety Infrastructure)
Builds
Next Generation 911 (NG911) deployments and critical command center technologies
Domain
Public Safety / Emergency Communications / Government Contracts
Deliverable
production ML models | product features | infrastructure
Required skills
Project lifecycle management, budget and financial oversight, risk assessment and mitigation, stakeholder engagement, change control management, MS Project/Smartsheets proficiency, PMBOK methodology application
Preferred skills
NG911 solutions expertise, Police/Fire/EMS operational workflow knowledge
Technologies
MS Project, Smartsheets, Google Workspace, NG911 systems
Responsibilities
Establish Master Project Plans and schedules, oversee project budgets and capital expenditures, maintain Risk Registers and mitigation plans, serve as central point of contact for external customers and partners, facilitate executive steering committee meetings, manage transitions from legacy infrastructure to NG911 systems
Seniority
Senior, hands-on IC