Sr. Manager - Oracle Fusion CX Cloud (Chicago Hybrid)
Core
Strategic leader driving Oracle Fusion CX Cloud environment, defining technical/functional roadmap, and leading large-scale implementations for global sales and service ecosystems.
Role type
Senior Manager, Oracle Fusion CX Cloud
Builds
Scalable, integrated solutions using Oracle Integration Cloud (OIC) for API-led data flow between Oracle CX, ERP, and third-party systems.
Domain
Public Safety / Enterprise IT / Oracle Cloud
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Oracle Fusion CX Cloud expertise, Oracle Integration Cloud (OIC) design, Lead-to-Cash process knowledge, full-lifecycle implementation leadership, stakeholder management, team mentorship, process re-engineering, AI solution planning
Preferred skills
Oracle CPQ Cloud, Oracle Sales Cloud, Oracle Incentive Compensation Cloud, Oracle Field Service Cloud, Big 4 or global tech consulting firm experience
Technologies
Oracle Fusion, Oracle Integration Cloud (OIC), Oracle CPQ, Oracle Sales Cloud, Oracle Incentive Compensation Cloud, Oracle Field Service Cloud
Responsibilities
Define and execute multi-year roadmap for Oracle Fusion CX Cloud, design integrated solutions for data flow, oversee CX implementation work-streams, act as primary advisor to executive stakeholders, re-engineer global business processes, lead and develop internal analysts and external partners, drive adoption of Oracle Fusion AI features
Seniority
Senior Manager, hands-on IC with strategic oversight
