DC Process Improvement Manager
Core
Managing continuous improvement projects and supporting Quality/Cost/Delivery operations for Distribution Center (DC) 3PL operations across North and Latin America.
Role type
Senior IC operations/process improvement manager
Builds
Efficient fulfillment of customer orders, timely New Product Introduction (NPI) execution, and optimized reverse logistics
Domain
Supply chain / Distribution center operations / Logistics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
3PL or distribution center operations experience, Project Management, Oracle ERP, SQL, Inventory Management, Audit processes, Data analysis, Problem solving
Preferred skills
AI tool exploration (e.g., Prompt Engineering), Developing detailed project plans, Managing escalations, Matrix organization management, Global time zone collaboration
Technologies
Oracle ERP, SQL, EDH (Enterprise Data Hub)
Responsibilities
Develop monthly Capacity Plan by analyzing Sales Forecast and Order Booking data; Drive New Product Introduction (NPI) process with 3PL; Lead continuous improvement initiatives within 3PL; Oversee Reverse Logistics activity; Serve as escalation point for offshore Purchasing team to resolve blocked shipments; Run Oracle Cycle Count reports and coordinate resolutions; Create reports using SQL to access EDH; Immerse AI programs into operational processes
Seniority
Senior, hands-on IC
