Lead Customer Service Representative
Core
Lead a team of employees while performing cashiering, customer service, and store maintenance tasks in a fast-paced retail environment.
Role type
Lead Customer Service Representative (Retail)
Builds
Retail store operations, customer transactions, and team shift management
Domain
Retail / Consumer Goods
Deliverable
product features
Required skills
Leading a team of employees, Entry level employee supervision, Selling products to customers, Providing excellent customer care, Cashiering, Store appearance maintenance, Problem-solving, Quick pace execution
Preferred skills
Retail and customer service experience, Entry level management experience, Sales associate or cashiering experience
Responsibilities
Greet customers and run the register, Lead shifts on a regular basis, Maintain store appearance standards, Provide fast and friendly service, Work with the food program, Perform cashiering and make purchase suggestions
