Lead CSR - Team Member
Core
Lead Customer Service Representative responsible for greeting customers, operating the register, making sales, and leading shift teams to maintain store standards.
Role type
Lead Customer Service Representative (Retail)
Builds
Retail store operations and customer service experience
Domain
Retail
Deliverable
product features
Required skills
cashiering, customer care, sales, shift leadership, team supervision, problem solving, fast-paced work
Responsibilities
Greet customers, run the register, make purchase suggestions, lead shifts, maintain store appearance, interact with customers daily, supervise entry-level employees
Seniority
Entry-level management