International Field Service Representative Silvus - Europe
Core
Provide pre-sales and post-sales technical support, system planning, customer training, and troubleshooting for advanced Mobile Ad-hoc Network (MANET) radios and mesh networking solutions.
Role type
International Field Service Representative (technical sales & support)
Builds
Silvus family of multi-antenna MIMO radio and mesh networking solutions
Domain
Defense & Law Enforcement tactical communications, MANET, MIMO waveform
Deliverable
client delivery
Required skills
Field service representation, tactical communications support (MoD), TCP/IP protocol knowledge, networking proficiency, system optimization, customer training, failure analysis, C/C++ programming, Linux familiarity
Preferred skills
Radio frequency instrument operation (signal generators, spectrum analyzers), IP radio/modem testing, wireless communication systems knowledge, radio frequency signal propagation expertise, military background
Technologies
Silvus StreamCaster radios, MANET, MIMO waveform, TCP/IP, Linux, C/C++, signal generators, spectrum analyzers
Responsibilities
Conduct product demonstrations and equipment evaluations, visit customer sites for technical support and training, troubleshoot field failures, analyze field abnormalities and provide feedback to development, assist design engineers in reproducing issues, travel up to 75% of the time to customer locations
Seniority
Experienced, hands-on IC
