Quality & Continuous Improvement Manager
Core
Strengthen delivery performance, improve customer satisfaction, and elevate operational quality by collaborating with Operations, Service, and Sales to ensure smooth deliveries and coordinate customer/product issues.
Role type
Quality & Continuous Improvement Manager
Builds
Smooth delivery operations and improved supply chain performance
Domain
Industrial automation, pulp & paper, energy, and process industries
Required skills
root cause analysis, supplier quality management, internal/external audit coordination, process improvement, quality reporting, Cost of Poor Quality (COPQ) tracking, project delivery knowledge, supply chain process knowledge, DCS product knowledge
Preferred skills
Lean methodology, pulp & paper quality management solutions knowledge, Portuguese or Spanish language skills
Technologies
DCS (Distributed Control Systems), Automation Solutions products
Responsibilities
Lead and facilitate root cause analyses; handle nonconformities and support supplier audits; coordinate external audits and conduct internal audits; contribute to quality reporting and monitor quality initiatives; collaborate cross-functionally to solve problems in a structured way.
Seniority
Mid-level, hands-on IC