Spare Parts Specialist
Core
Serve as the primary customer contact for spare parts inquiries, providing technical support, identifying parts, and generating quotations for the pulp and paper industry.
Role type
Account Specialist (Spare Parts)
Builds
Spare parts solutions and technical support for mill customers
Domain
Pulp and paper industry
Deliverable
product features
Required skills
Customer service, technical support, quotation generation, parts identification, internal team coordination
Preferred skills
Experience in the pulp and paper industry, Associate's Degree in business or engineering
Technologies
Valmet documentation systems
Responsibilities
Receive customer inquiries for spare parts, identify specific parts using documentation systems, provide technical applications and quotations, support spare part coordinators and sales personnel
Seniority
Mid-level, hands-on IC
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